Uber partners and passengers that are looking for ways to contact Uber may find this to be quite a challenging undertaking.We’ve probably all had the experience of calling some company’s customer service hotline, just to find ourselves waiting in line forever and finally speaking to some outsourced call center clerk who doesn’t really know anything more than we do. But if you’re looking for a classic Uber customer service phone number, you’ll probably be a little surprised to find out that such a number simply does not exist. In fact, to successfully find any Uber contact information anywhere on the web, quite a bit of research and time is necessary.This is probably the easiest way to get a hold of Uber as of January, 2017. Contacting Uber via email at [email protected] the first option where an actual human being will respond to your question (or complaint).
Let’s start with that part of the Uber customer service you might be looking for, that you would typically assume exists, but doesn’t: Do you have a question or issue and would like to speak with a human being and call Uber?
Unfortunately, they currently do not have a phone number to contact them, except strictly for emergency situations.
Once all parties are out of harm’s way, and the necessary authorities have been contacted, please dial the number below to speak with an Uber representative.
So if you’re trying to get an instant ‘human’ response to a non-emergency problem as a driver or passenger, there currently is no (you can’t call Uber, to speak with a human being on the phone, you would have to call a taxi) Uber customer service phone number.
Generally, com would be your first step when trying to contact Uber.
The Help Portal will give you a choice between “for riders” and “for partners”, which, of course, means for passengers or Uber drivers.
Please note: Uber has a Critical Safety Response Line in place.
This is what they say about it: “If you require immediate police or medical attention, please call 911.
If you are having trouble getting the information you need from the main Uber company support email, you can try contacting your local team.
You can find the local email address on your city’s partner website.
If you were provided helpful information, ask your next question. Here’s the automated response: We’d love to help out if you have an issue.