– Australians are not very formal, so greetings are casual and relaxed – a handshake and a smile are appropriate.
– However, while an Australian may say, ‘G’day’ or ‘G’day, mate’, this may sound patronising from a foreigner.
– Australians are very straightforward when it comes to business, so they do not need to build relationships for a long time before doing business with you. – They appreciate modesty, so try not to oversell your company and do not even think of applying aggressive sales techniques.
Try to be factual, friendly and to the point, avoiding self-importance.
– Regarding dress code, men should wear a dark coloured, conservative business suit.
– Similarly, women should wear a smart dress or a business suit.
– If you find yourself challenged to a controversial discussion during a meeting, do not worry - it is nothing personal.
They find debates entertaining and will initiate them by making provocative statements, to which it is best to respond with humour!
Avoiding your turn to pay will only create a bad impression of you.
– Strong eye-contact is essential - it demonstrates involvement.
They can even downplay their own success, so do not jump into conclusions straight away.
Be careful not to play along if they start self-criticising themselves - they will not be as receptive as you might assume.
– You can present your business card at the introduction. However, it is usual for friends to split the bill.