Files are missing, reconnect and try again." Any suggestions? After calling Customer Support and getting an RMA number I was directed to ship the unit and all parts back to Philips Repair Center via UPS or Fed Ex (1400 E Tahlequah, Siloam Spring AR 72761; 1-888-744-5477).
Does anyone have a power cord for the Philips hdd82/17 model mp3 player that they would like to sell. I`ve got to send it back to supplier who I bought it from. I won the HDD075/17 from work (Philips) for taking part in the Heart Walk in Seattle. I then had to wait 10 business days before calling for status. The screen is frozen and i cannot turn the Go Gear on/off.
So I turned it off and plugged it back in when I got home. They are not on my computer anymore because being the trusting person I am when it comes to electronics I thought the device had stored all my songs forever. only problem with Yahoo - can't delete a file have to erase all, will worry about this lateri have the same problem with my hdd065/05 player it will not show any songs i put on it and it doing my head in i no 1 can help me i will take it back where i bought it from they r the worst player ever made Need troubleshooting for my Go Gear HDD82/17.
Does anyone have a tip for me ragarding transferring files by drag and drop to my Philips Go Gear? I had to do a complete restore and delete everything on it. i just pressed some buttons and then it fast-forwarded some of the song. I just got a philips go-gear 2 gig for $5 at a pawn shop. i recently bought a philips gogear hdd070, i tried to download files onto it but whenever i opened musicmatch or philips media manager they both did not recognise the player and said 'player not connected' or 'connect player'( but the computer itself did so it was the software).
It's just a big hazzle to use WMP, I'd rather use Explorer and do it the easy way. After I did that and reloaded my music everything is now recognized. All the information I can find only tells how to delete it from the library not from the portable device. When I plug in the AC adapter the screen lights up, but other than that the unit is completely unresponsive to anything. When i turn my Philips 2GB player on, the screen says "Philips" and stays frozen there. I don't know if the battery needs to be changed or something is wrong with the firmware. the problem is with the software and there are a few programs that can solve it.
At the top of this window is a button at the right corner which commands the cerberus - top tip mate bought one off ebay for £10 did what you said with the hard drive and i'm listening to it right now, i'm gonna buy some more and bung em back on ebay when i've fixed them cheers mate John Mc Namara
scy=GB&slg=ENG&sct=HDD_AUD IO_JUKEBOX_SU&cat=MP3_PLAYERS_CA&grp=PORTABLE_ENTERTAINMENT_GR&session=200602150 81303_126.96.36.199&ctn=HDD070/10&mid=Link_Software&hlt=Link_Software I gave up after calling technical support and telling them about my download of the "detect USB device" from their website. I returned my 2GB player and bought a memory card for my PDA so that I can play music on that.
Please return the item to the address shown on the package along with a copy of the original receipt and all original packaging, accessories, and components in the same condition as they were received.
Incomplete returns or returns that were the result of a buyer error will have the shipping fee deducted from the refund. I have the USB charger that charges through the computer but the mp3 player is giving me a symbol for me to put it on the plug up charger and will not charge through the usb phillips jukebox 07/05 packed up yesterday. thought it was battery but it doesn`t turn on or charge. Got it back and now the only issue I am having is that my music files are transferred but don't have any names listed. I'm going to try the reformat and reload that someone else suggested. When i removed the usb cable my Go Gear 2mb mp3 player from my computer, it says Problem! When i connect it up again, i have no idea what the problem could be. My wifes phillips 065/05 also packed up like Nathes and Supergirls showing a flashing screen when charging and unresponsive. They told me that the problem is with INTERNAL MEMORY - EPROM.Also, I have to connect the USB cord directly to my pc. I tried phillips help line and they wanted to charge £130 to repair it. So I took a gamble and took it apart and got the details from the battery. The Eprom memory got erased because there is a problem with battery.Import charges previously quoted are subject to change if you increase you maximum bid amount.By clicking Confirm, you are committing to buy this item from the seller if you are the winning bidder and have read and agree to the Global Shipping Program terms and conditions - opens in a new window or tab.its a pretty desperate measure but well worth trying, there are also non free programs which do a better job, google it out an du will find wat ur looking for. I "thawed" it but when I tried to add more songs I got an I/O error.